by Olof | Dec 1, 2020 | Uncategorized
Understanding your data can be overwhelming, particularly when there is so much of it and its probably resides in multiple systems. Connecting data just to connect data does not provide value and more often creates extra work and headache. We help you determine which...
by Olof | Dec 1, 2020 | Uncategorized
25% to 40% of the total revenues of the most stable businesses come from returning customers. Repeat customers drive 3-7 times the revenue per visit as one-time buyers.Customer retention should be a top priority for businesses as studies have shown...
by Olof | Dec 1, 2020 | Uncategorized
Many companies are starting to realise the importance of customer engagement, data and customer retention, but most do not know how to successfully move to a customer centric strategy. Marketers are under more pressure than ever before to provide a full-service...
by Olof | Dec 1, 2020 | Uncategorized
Customer Relationship Management (CRM) is the art of retaining customers. There are many CRM tools on the market that can support your CRM strategy, but at the core, CRM is a process not a software program. Failed CRM Implementations In 2017, CIO magazine reported...
